Our Technology Principles
Through web services and APIs, our products integrate with many proprietary and open source solutions, including all major integrated library systems, so your staff and users get a seamless experience.
We support researchers wherever they go. Our interfaces are optimized for all screen sizes and devices, and our mobile apps make on-the-go access even easier.
With hundreds of EBSCO data centers, Amazon cloud, and thousands of virtual machines, our cloud-based environment is reliable, secure and designed to support customers around the world.
We’re committed to providing positive experiences for all users. Accessibility is a key consideration in all our product development strategies. Learn more about accessibility at EBSCO.
Information security and privacy are top priorities. In addition to providing redundancy and failover, we follow industry best practices and proactively identify security risks and opportunities.
User research at EBSCO
Understanding user needs, habits and pain points is essential for designing intuitive library interfaces. EBSCO’s User Research team employs a variety of testing methods, and we incorporate user feedback into every phase of product development.
Committed to open source for innovation
Don’t get locked into closed systems. EBSCO supports open source because it’s flexible, extensible and gives libraries more choices in how to manage their resources. Open source software reflects the goals of the library community — not just one vendor.
Technical questions? We’re here to help.
Our outstanding team of library services engineers and technology experts are ready to help with your technical questions. Or you can self serve with on-demand product tutorials, user guides and more.